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Hotels & resorts

Hotel marketing that shifts OTA bookings to direct

OTA commission vs direct-booking maths, seasonality.

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Pain points

Where you lose money

OTA commission eats the margin

Every booking through the portals costs 15-25% commission, and without a direct channel the property rents its own guests from a middleman.

Rate parity handcuffs

OTA parity clauses limit how much cheaper you can go direct, so the incentive to book on your own site is thin unless you get creative with value.

Seasonality whiplash

Demand swings hard by season, and generic always-on marketing wastes budget in the troughs and under-captures the peaks.

No ownership of the guest

The OTA owns the guest's data and the relationship, so there's no easy path to repeat bookings or direct upsell.

Channel mix

What we'd run

Direct-booking sitefoundation

A fast direct-booking site with real-time availability so you stop renting your own guests from the OTAs at 15-25% commission.

Metasearch & brand searchprimary

Capturing guests at the moment of intent on metasearch and brand terms, steering them direct instead of to the portal.

Seasonal campaign structureprimary

Budget that flexes with demand, capturing peaks, conserving in troughs, instead of always-on spend that wastes both.

Guest data & repeatcompounding

Owning guest data so you can drive repeat bookings and direct upsell the OTA relationship never allowed.

FAQ

How do I cut OTA commission without losing bookings?

Win direct bookings back with a faster booking site, rate parity, and metasearch/brand capture, so guests who found you on an OTA book with you directly next time. You don't drop OTAs, you stop over-paying them.

Why does a fast booking site matter for a hotel?

Every second and extra step on the booking flow leaks reservations to the OTA that ranks above you. A booking site that loads fast and books in a few taps is the cheapest channel you own.

Can you handle seasonal demand swings?

Yes, budget and campaigns flex with your season so you're not paying peak-season rates in the off-season or under-spending when demand is there.

Who owns the guest data?

You do, direct booking means the guest relationship and data are yours, not the OTA's. That's the long-term value beyond the saved commission.

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